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Trust

Trust Center

The enterprise-readiness items for a pilot, and the status of each one. In progress is not a finished certification.

ByteAsk, Inc.Updated October 20, 202643 controls

  • Active

    Zero data retention

    Your prompts and code are processed to answer the request, then dropped. Nothing is kept.

  • Active

    Not used to train models

    Your repositories are not used to train any model. Ours or anyone's.

  • In progress

    SOC 2

    SOC 2 is in progress. The report is not available yet.

43 of 43 controls

Active
In place for the product today.
In progress
Underway. No report and no date are published yet.
Enterprise
Offered with the Enterprise plan.
Published
Public on this site.
Not started
Not in place. Not claimed.
In use
Named in the privacy policy as a party that processes data.

Security paperwork

What a buyer can be sent, and what is not ready.

  • SOC 2

    In progress

    SOC 2 is in progress. No Type I month, no Type II observation start, and no compliance platform are published yet. The report is not available.

  • Penetration test

    Not started

    Not started. No test is booked, and there is no letter of attestation.

  • Incident response plan

    Not started

    Not started. No incident response plan is published.

  • Access control policy

    Not started

    Not started. No access control policy is published.

  • Business continuity plan

    Not started

    Not started. No business continuity plan is published.

  • Vulnerability disclosure

    Published

    security.txt is published. Reports go to [email protected]. The file expires 2027-03-01.

    security.txt

Architecture, data, and retention

The facts this page is here to answer.

  • Architecture

    Published

    The CLI, gdb, and the tools run on your machine. On the cloud path, the model request leaves for OpenAI, Anthropic, or Google. On the Enterprise on-prem path, the ByteAsk gateway and self-hosted models stay in your network.

  • Data flow

    Published

    To answer a request, our gateway forwards your prompt and the repository context the CLI sends to the provider serving the model you selected: OpenAI, Anthropic, or Google. If you bring your own key or point ByteAsk at your own model server, that traffic goes directly from your machine to your provider or server and does not pass through us.

    Privacy Policy
  • Hosting region

    Not started

    Not started. No hosting region is published. The website names Cloudflare as its infrastructure provider.

  • Encryption in transit

    Active

    byteask.ai is served over HTTPS. HSTS is enabled at the Cloudflare zone.

  • Encryption at rest

    Not started

    Not started. No at-rest encryption statement is published.

  • Zero data retention

    Active

    The prompts you type and the repository content the CLI sends are processed in memory to answer your request and are then dropped. We operate with zero data retention for prompts and code.

    Privacy Policy
  • Deletion

    Active

    We keep your account email while your account is active. You can request access to or deletion of your data at any time by writing to [email protected], and we will act on the request promptly.

    Privacy Policy

AI and agent controls

Training, provider retention, and how the agent is allowed to act.

  • Not used to train models

    Active

    Your code and prompts are not used to train any model. Ours or anyone’s.

    Privacy Policy
  • No-training term in the DPA

    Not started

    Not started. The no-training commitment is in the privacy policy. It is not shown here as a clause of the data processing agreement.

  • Provider zero data retention

    Not started

    Not started. Agreements that put OpenAI, Anthropic, or Google on zero data retention are not published.

  • Approval before a debugger change

    Active

    It joins your debugger. When your program crashes or hangs, ByteAsk joins the gdb session you already have open, breakpoints and state intact, shows every command, and asks before changing anything.

  • Least privilege and scoped permissions

    Not started

    Not started. No least-privilege or scoped-permission model for the agent is published.

  • Kill switch

    Not started

    Not started. No kill switch is published.

  • Audit logs

    Enterprise

    Every session and tool call on record, with spend limits per user and per organization.

    Pricing
  • Action log replay

    Not started

    Not started. Replay of agent actions is not published.

  • Customer-owned API keys

    Active

    Use your own OpenAI, Anthropic or Gemini key. Traffic goes straight to the provider, not through ByteAsk.

  • On-prem and air-gapped

    Enterprise

    Run ByteAsk inside your network, including networks with no route to the internet.

    Pricing
  • Sandbox on synthetic data

    Not started

    Not started. No synthetic-data sandbox is published.

Access, logs, and support

What an admin is offered, and what is not set up.

  • SSO, SCIM, and roles

    Enterprise

    SAML single sign-on, SCIM provisioning and role-based access control.

    Pricing
  • Status page

    Not started

    Not started. There is no public status page.

  • Named contact

    Active

    Security and privacy questions go to [email protected]. Vulnerability reports go to [email protected].

    Contact
  • Shared Slack Connect channel

    Not started

    Not started. No shared Slack Connect channel is published.

Contracts and company records

Documents a pilot asks for.

  • MSA

    Not started

    Not started. No standard MSA is published.

  • DPA, SLA, and purchase orders

    Enterprise

    Data processing agreement, uptime SLA, invoicing and purchase orders.

    Request
  • Pilot template

    Not started

    Not started. No one-page pilot template is published.

  • Insurance

    Not started

    Not started. No cyber, tech E&O, or general liability certificate is published.

  • W-9 and banking details

    Not started

    Not posted on this page.

Proof

What a buyer can use in their own review.

  • Reference customers

    Not started

    Not started. No reference customer is published for a buyer call.

  • Security review walkthrough

    Not started

    Not started. No week-by-week security review is published.

Subprocessors

The parties named in the privacy policy.

  • OpenAI

    In use

    To answer a request, our gateway forwards your prompt and the repository context the CLI sends to the provider serving the model you selected: OpenAI, Anthropic, or Google. If you bring your own key or point ByteAsk at your own model server, that traffic goes directly from your machine to your provider or server and does not pass through us.

    Privacy Policy
  • Anthropic

    In use

    To answer a request, our gateway forwards your prompt and the repository context the CLI sends to the provider serving the model you selected: OpenAI, Anthropic, or Google. If you bring your own key or point ByteAsk at your own model server, that traffic goes directly from your machine to your provider or server and does not pass through us.

    Privacy Policy
  • Google

    In use

    To answer a request, our gateway forwards your prompt and the repository context the CLI sends to the provider serving the model you selected: OpenAI, Anthropic, or Google. If you bring your own key or point ByteAsk at your own model server, that traffic goes directly from your machine to your provider or server and does not pass through us.

    Privacy Policy
  • Cloudflare

    In use

    byteask.ai sets no advertising cookies and does no cross-site tracking. Our infrastructure provider (Cloudflare) may process connection data such as IP addresses to serve and protect the site.

    Privacy Policy
  • PostHog

    In use

    We use PostHog (hosted in the United States) to understand how the site is used. It records which pages you view, how long you stay, what you click, how far you scroll, how quickly the page loaded, the referring site, and the browser type. It does not record your location. These requests go through our own domain rather than a third-party address. Your identity is a code generated on PostHog's servers, not stored on your device. No cookie is set and nothing about you is kept in your browser for this, so we do not ask for consent.

    Privacy Policy
  • Razorpay

    In use

    Paid plans are billed through Razorpay, our payment processor. Razorpay handles your card details under its own privacy policy; we receive confirmation of payment and the plan purchased, not your card number.

    Privacy Policy
  • Transactional email provider

    In use

    Sign-in links are delivered through a transactional email provider. Your email address is shared with that provider only to deliver the message.

    Privacy Policy

Contact

Reports and pilot questions go to a person.

  • Report a vulnerability

    Use the security.txt contact. There is no paid bounty.

    [email protected]
  • Security and privacy questions

    Data handling, retention, and compliance questions.

    [email protected]
  • Pilot questions

    SOC 2 is in progress. The report is not available yet.

    [email protected]